Visiting a Club Med resort soon? Across our resorts in the Caribbean, Mexico and Florida, we have implemented health & hygiene protocols to ensure your total piece of mind during your stay with us. To create our ‘Safe Together’ measures, we worked alongside government agencies, advisors and a committee of doctors and professors within the scientific community and are following WHO guidelines to take care of you and your loved ones. Our teams both in and out of our Resorts are here to ensure your safety is our number one priority.
The following resorts have already received the POSICheck COVID-19 Prevention Certification:
As an addition to our Safe Together mission, implementing enhanced safety and hygiene measures in our resorts, we are modifying our Emergency Assistance Program to provide all guests traveling before April 30th, 2021 with additional coverage for COVID-19 related emergency medical expenses during their stay.^
Club Med has implemented enhanced safety and hygiene measures as part of our Safe Together protocols. We require that you follow all government regulations and Club Med rules during your stay, for your safety and the safety of other guests and staff. An inherent risk of exposure to COVID-19 exists in any public place where people are present. By deciding to travel, you voluntarily assume all risks related to exposure to COVID-19.
*Available at select Resorts
Sports* offered at reopening:
Outdoor yoga and fitness classes
*Activities may vary by resort.
*Pool opening subjects to local regulation
Programming based on smaller scale events & leveraging Club Med’s generous outdoor spaces:
To ensure your safety and the one of others, we recommend that in-resort G.Ms and G.Os alike follow the preventive steps advised by the CDC:
^Terms & Conditions - Medical Assistance - Coverage COVID-19: If you book in the USA, you are automatically covered in case of COVID-19 by Europ Assistance worldwide, in agreement with medical decisions of Europ Assistance and under the terms and conditions of the insurance policy. This coverage is valid for travels between July 1st, 2020 and April 30, 2021.
What is covered?
1. In case of sickness related to COVID-19, all healthcare expenses during your stay are covered: medical expenses in case of hospitalization, medical visit, COVID-19 Test, transportation cost to the laboratory in order to administrate the test.
2. In case of hospitalization, coverage will also apply for: housing cost for companion, accompaniment of children. Medical evacuation if the situation requires it.
3. In case of quarantine: the assistance center will organize housing along with the Resort and the health personnel.
4. If the G.M missed their intended flight: the assistance center will take charge and organize a new return flight following the sanitary requirements established by the health team.
Cost coverage in the event of Illness (including COVID disease) includes: