Safe Together

Club Med's protocols & standards to ensure you enjoy a peaceful vacation

Safe Together by Club Med

Visiting a Club Med resort soon? Across our resorts in the Caribbean, Mexico and Florida, we have implemented health & hygiene protocols to ensure your total piece of mind during your stay with us. To create our ‘Safe Together’ measures, we worked alongside government agencies, advisors and a committee of doctors and professors within the scientific community and are following WHO guidelines to take care of you and your loved ones. Our teams both in and out of our Resorts are here to ensure your safety is our number one priority.

*protocol in place in European resorts

Safe Together - The Club Med Hygiene & Safety Measures

As travel continues to rebound around the world, Club Med has enhanced their Safe Together hygiene and safety protocols to ensure peace of mind for all guests. Beginning June 9th, Club Med Punta Cana, Club Med Michès Playa Esmeralda and Club Med Cancún will follow the European Union’s reopening guidelines, as well as recommendations from the CDC, by requiring all travelers aged 11 or older to show proof of complete vaccination upon arrival or a negative PCR or Antigen test, taken within 72 hours prior to arrival. Should guests be unable to meet these requirements, a rapid Antigen test will be administered on-site upon arrival at no additional cost.

For all Resorts, before traveling, it is recommended that all travelers verify specific entry requirements as outlined by the local authorities and governments.

This decision is a part of our collective effort in the fight against the COVID-19 pandemic. This policy will reinforce the Safe Together protocols in our Resorts and help to provide the most worry-free experience possible for our clients.

Our main measures at a glance

Cristal Certification

Club Med processes will be Certified by Cristal

  • Certification Program by International Safety Audit Agency - Cristal, including new POSICheck COVID-19 Prevention Certification​
  • All protocols have been adapted to meet or exceed local regulations and are subject to modification as regulations change

The following resorts have already received the POSICheck COVID-19 Prevention Certification:

Travel with Peace of Mind

Emergency Assistance Program

As an addition to our Safe Together mission, implementing enhanced safety and hygiene measures in our resorts, we are modifying our Emergency Assistance Program to provide all guests traveling before December 31, 2022 with additional coverage for COVID-19 related emergency medical expenses during their stay.^

More room to roam

Reconnect in Paradise

Vacation with more peace of mind at Club Med's spacious all-inclusive resorts. Surrounded by nature, spread across an average of 50 acres, operating at limited capacity, and featuring three story buildings (max.) no higher than the surrounding palm trees. Our resorts offer a safe environment to relax and unwind. Airy outdoor areas, al fresco restaurants and bars, sprawling beaches, and endless outdoor activities allow you to disconnect and enjoy quality family time, all in paradise.

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Club Med has implemented enhanced safety and hygiene measures as part of our Safe Together protocols. We require that you follow all government regulations and Club Med rules during your stay, for your safety and the safety of other guests and staff. An inherent risk of exposure to COVID-19 exists in any public place where people are present. By deciding to travel, you voluntarily assume all risks related to exposure to COVID-19.