Pragelato Sestriere Italy

Sandro and Sara were great!
Th games room was very organised and I had an amazing time
The place is very clean and tidy and if you need anything they will be there for you

We had an overall good experience at Club Med Pragelato. The food quality was excellent, with a great variety and consistently fresh options every day. The restaurant atmosphere was pleasant, and the resort overall felt clean and well maintained. The mountain setting is beautiful and creates a very enjoyable ambiance.

The rooms are located a bit far from the main lobby. On one hand, this adds charm and a village-style atmosphere, but in daily routines it can feel less practical.

There were also a few areas for improvement. Occasionally, some glasses in the restaurant did not seem perfectly clean. In our room, a couple of lights were not working, and there was no “Do Not Disturb” sign, which led to minor interruptions. The transfer organization could be better, as our name was not properly registered upon arrival.

Regarding the ski school, instructors were polite and engaged, but group levels felt somewhat unbalanced, and the learning experience was not as structured as in other Club Med resorts.

Overall, a pleasant stay with great food and atmosphere, with room for operational improvements.

We had a wonderful family holiday and truly enjoyed every moment of our stay.
A special mention goes to the for the chef of the resort Hugo for the great attention to guests and constant availability, always present, helpful and smiling.
At the restaurant we received outstanding service: Assistant Restaurant Manager Calogero was extremely professional and attentive, and the dining room staff Francesco, Giorgia and Marika were kind, efficient and welcoming.
The food was excellent throughout the entire stay, and the bar service was perfectly organized, many thanks to Thibault, the Food & Beverage Manager, for the great management.
The pool staff were friendly and fun, always creating a pleasant atmosphere. The ski courses were fantastic as well, with highly skilled and patient instructors.
We will definitely come back soon.
A beautiful family vacation, thank you to everyone, including those I may not have mentioned!

I had an excellent experience with Michele Martau our snowboard instructor. He was extremely attentive, patient, and very didactic in the way he explained each technique. He was able to identify small mistakes in my riding and correct them in a clear and practical way.

After just a few lessons, I felt a real evolution in my snowboarding — more control, better posture, and much more confidence on the mountain.

I highly recommend his lessons to anyone who truly wants to improve their skills.