Changbaishan China

I just booked the next trip in January right away after I left Club Med Shangbaishan. Janly and her whole team made it far beyond my expectation in every way. I feel the love and warm welcome during my 4 nights stay there since my first step into Club Med Shangbaishan. The attention Gavin showed in the restaurant every meal. Sky had first lunch with me and help me with the excursion. All questions and comments had been answered right away even extended to my visit to his hometown, Dalian after the Club Med vacation. The team made me feel comfortable asking any questions and their helps are even beyond the scope of Club Med related issues. Young and Cathy helped me with the language barrier to the excursion team and with the flight booking. Cathy is the front desk staff but to provide seamless communication she updated me every morning around 7:30 on the Government announcement whether we can visit the mountain. She answered me and tried her best to find the answers for my request. Quinn had lunch with me on my first day and prepared me for the whole stay at Shangbaishan. Her Yoga class made my lower backache gone like a magic. I am looking forward to my ski with Deri and Ari after had a lunch together. Afu and his team made delicious cooktails for me. I enjoyed watching him doing all the tricks while making those cocktails. Janly is a Wonder Woman who can manage well. Her greeting every time made a brighter day. I was amazed by her show performance every night even getting the video clip from other guests about her show after I left Club Med. The atmosphere there create many relationship and it didn’t end there. Guests still continue the friendship both among guests and Club Med team after we left Shangbaishan. Thank you for such a wonderful time there. I cannot name all but the impressions they left on my heart will never be forgotten.

We had a wonderful holiday at Club Med Changbaishan. The room, hot spring, food, and everything else were all very satisfying. What impressed us the most was your excellent service — every staff provided us with an exceptional experience. Especially, your staff Young, Cathy, and Leon were extremely professional and thoughtful, making our stay truly unforgettable. We can’t wait to come back next year!

We loved our stay and recommend the resort for building memories. No stress and relaxing time. Resort well-equipped for fun and good time

We are Group 5, and the overall experience was very satisfying, including the snowboard sessions, hotel room, services provided by the GO team, and especially the Level 3 Bar. We definitely enjoyed our snowboard sessions to the fullest, as well as the nightly bar sessions with a few members of the ClubMed team in Changbaishan. I would like to thank Luna, Eloise, Owen, Fred, Kevin, Michael, Eric and Qiuqiu for their company during the bar nights, and also Chad, Yuki, Eagle, and Michael for the amazing snowboard lessons. It was an incredible stay at ClubMed. Thank you for this unforgettable experience.

I really enjoy my time there and it was especially the GOs that make the stay exceedingly comfortable and homey. I definitely would like to visit this Club Med again in the near future. Thank you very much from us.