Quebec Charlevoix Canada

I decided to visit this resort very last minute with my 12 year old. This property offers all inclusive dining, drinks, circus classes twice a day, gondola, skiing and instructors during the winter. Biking, Hamam and fabulous family friendly entertainment. It offers a tremendous value. I was particularly interested in understanding how or works during ski season.

I was very impressed with the staff. They can easily accommodate any dietary restrictions, including celiac.  The food was outstanding! They advertise themselves as a five star resort. I would say that they are four star with five star service.  The resort is very new. Everything is extremely clean, although not luxurious. Think Nordic clean lines.

 We stayed in a family room which included a small bedroom for my husband and I and then a separate small bedroom for my 12-year-old. Seperate bathroom and toilet. She absolutely loved it. We all did!  I would recommend this resort for most families unless you want something very luxurious.

 Club Med also offers the opportunity for the staff to eat with the guests if you invite them to your table. We had the entire circus crew at our table for our last meal. It was a really unique experience for my child to meet professional professionals from all over the world. The circus staff went above and beyond every day. My kiddo was somewhat more advanced the the other kids and they personalized her lesson to her level. She was ecstatic. She went to circus class twice a day. It was a very big part of the experience. The staff is amazing: Yuri, Hikna, Maggie, Angelica, German, Eduardo and Harrison were fantastic.

The entertainment was awesome. This resort definitely exceeded our expectations. Looking forward to going back during the winter.
 To get to this resort, you need to fly to Quebec and then either rent a car or have a private transfer. I recommend to rent a car. We stayed the night at the Fairmont in Quebec before arriving in Charlevoix.

We returned to Club Med Charlevoix last week after a disappointing experience in 2021 the 2nd week it opened and what a difference from then to now. There is a wonderful party/fun vibe going on that I can only attribute to Harrison CDV. He took part in the evening shows, lead crazy signs every night and was always visible and approachable. A definite asset to this village. The 2nd shout out is to Alexy he made the trivia a fun and exciting game and kept the energy and enthusiasm flowing throughout. The front desk staff, (too many to mention) no matter who I interacted with were always helpful, patient and very pleasant to deal with no matter how frustrating my questions were. The whole Elevation Festival is not to be missed!! Meditation, self improvement workshop and leisurely walks barefoot in the forest by Le Massiff staff are not to be missed. Have already book a 2nd vacation here.

We had a great time and it really felt like a vacation for everyone, even traveling with three kids, ages 8, 6, and 2. I would love to come back in the winter to ski too. The kid's clubs are great; Arthur and all kid's club team of G.O.s did a great job. I also enjoyed the fitness classes and our excursion to Quebec City. My husband also loved the local golf course.
Price for quality for the whole experience was excellent.
Worth noting, I would advise packing well since it is a remote area and there are not any close stores other than the boutique, so not the easiest if you forget anything.

The team is amazing. The new CDV Harrison is engaged and present! The GOs and GEs - without exception - are energetic and always smiling. I should name every single person we met as they all exemplified the Club Med spirit. We really appreciated that aspect. The shows were all terrific - especially Music Factory! Food and service excellent. Can’t wait to go back!

We had our first vacation at Club Med Charlevoix. It’s the people that make Club Med so exceptional! Score: 4 for facilities, 5 for people/ staff
All the staff were incredibly warm, accommodating, and kind. It was a joy to hear so many languages, and it was impressive to witness the staff’s intelligence and quick wit as they maneuvered language barriers from verbal and body language cues of guests.

In particular, we adored our classes with Sam the fitness trainer. My husband and I did the stretching, power walk, and muscle awakening classes with him. He was engaging, walked us through each movement, and adjusted the exercises to meet guest needs. We particularly enjoyed learning about his international experience. He made our stay very memorable and is a key reason we look forward to returning soon. We sincerely hope to see him on our next visit and work with him again!

My husband had a wonderful massage with Roxanne. She took the time to transition from relaxation technique to deep tissue to meet his needs and provided thoughtful explanations. She allowed time for reflection as well. He really loved it!

The facilities were incredibly clean. The food was exceptional with something for everyone despite preferences, allergens, or lifestyle choices. And each dish was beautifully curated. The rooms were well insulated and very quiet - we were surrounded by families with young children and were never disturbed by their youthful enthusiasm. Despite the diversity of guest interests (children, no-children, health focused, social activities), Club Med balanced all the needs and had really engaging (if you so chose) opportunities. We LOVED the health and wellness focus and the guest instructors (meditation, evening yoga, self development, other yogas,workshops)- please offer this again!

A few areas of opportunity: Some lighting for the trail to the lower parking lot. Towels located in the locker room (their location in the hallway was a continued source of confusion for many guests) and how to enter the pool space. There are several abandoned cars in the lower parking lot - this is a contradiction to the resort’s quality and seemed very out of place.
Adding tai chi to the classes would be awesome. And offering outdoor tai chi, stretching, yoga, meditation would be amazing too. Also an adults only reading / cards room for a reliably quiet space.