Cancun Yucatan

Mexico

†For all new bookings made between January 1st 2021 and April 30th 2021, for any Club Med resort worldwide, cancel for free and receive a full refund of your package (land + air), if your flights were booked with Air Canada, Air Transat or Westjet :

• Up to 31 days prior to departure for stays on and prior to December 16, 2021 (100% charge if 30 days or less)
• Up to 61 days prior to departure for stays between December 17, 2021 and April 30th 2022 (25% charge if cancellation between 60 & 31 days. 50% charge if cancellation between 30 & 15 days. 100% charge if 14 days or less).
• Up to 91 days prior to departure for school holidays 2022 (from Feb. 26, 2022 to Mar. 4, 2022 (all resorts) and from Feb. 26, 2022 to Mar. 19, 2022 (for Québec Charlevoix only) (100% charge if 91 or less)
  If your flights were not booked with Air Canada, Air Transat or Westjet, the air portion will follow the airlines’ policy in effect.
  Refund excludes membership fees and optional insurance. All refunds will go back on the same form of payment. If the cancelled booking was paid using a future travel credit, the refund will be issued as a credit for future travel to be used prior to the expiration date of the original future travel credit.
  The cancellation charges are assessed on the full package price. Revisions of any kind (including but not limited to a change in the date of departure or resort) will be treated as a cancellation and applicable cancellation charges will be assessed and revised booking will be subject to pricing then in effect. Unpaid balances on cancellation charges are subject to collection action. No refunds will be made in the event of no-shows or interruption or cancellation by the Member after departure. There is no refund for unused travel vouchers or transfers. Cancellation charges for special events, certain promotions and holiday travel may vary; please contact our call center or your travel advisor.

***Club Med Emergency Assistance Program provides all guests traveling before April 30th, 2021 with coverage for emergency medical expenses during their stay, including those related to COVID-19.What is covered? In case of illness related to COVID-19, all healthcare expenses during your stay are covered: medical expenses in case of hospitalization, medical visit, COVID-19 test, as well as transportation costs to testing facilities. In case of hospitalization, coverage includes: housing cost for companion, accompaniment of children and medical evacuation if the situation requires it. In case of quarantine: the assistance center will organize housing along with the Resort and medical personnel. If you miss your intended flight: the assistance center will take charge and organize a new return flight following the sanitary requirements established by the health team. Cost coverage in the event of Illness (including COVID disease) includes: Medical expenses abroad until 75 000 € incl. tax / beneficiary, Advance on hospitalization costs incurred abroad until €75,000 incl. tax per beneficiary, The cost of an extended stay at the hotel: € 80 per night incl. tax and € 150 incl. tax for a family / 10 nights maximum, Medical evacuation and repatriation following accident and/or illness according to the decision of the Medical Board of Europ Assistance, Repatriation of the mortal remains in case of death.​

What is not covered by the program? Consequences of global COVID situations in the country where the resort is located, such as: 1. Border lockdown: per region/ per city/ airport closure/ flight cancelation/ Resort closure… 2. Interruption of stay: following the declaration of State of Emergency 3. Quarantine: at the destination without being sick. A certificate of insurance confirming coverage of medical expenses in case of sickness including COVID-19 can be provided upon request in order to enter a country or to obtain a travel visa. Please note that from July 1st, the certificate of insurance is requested by: French Polynesia, Israel, Ukraine, Lebanon, Cambodia, Turks & Caicos. This Assistance Agreement constitutes the general conditions of the contract concluded between EUROP ASSISTANCE, a business governed by the Insurance Code, and CLUB MEDITERRANEE, on behalf of its clients. It specifies the content of and the limits on the services to be provided by EUROP ASSISTANCE for CLUB MEDITERRANEE clients. The Assistance is provided by EUROP ASSISTANCE, and not by Club Med®. Any enrollment in Club Med®, or through the intermediary of a travel agent, makes the G.M® eligible for EUROP ASSISTANCE services, which cover assistance for persons. Applicable only to Canadian members (G.Ms®) who are Canadian residents and have booked and paid for their trip in Canada. This coverage supercedes any previously existing coverage and is subject to change without notice. A complete description of coverage is available upon request with Club Med Sales Canada Inc., and also in the Basic Insurance document you will receive by electronic mail before departure if you made a reservation. Call your Travel Agent or our Club Med call center for more details.​

**This schedule can be subject to modifications as a result of governmental decisions regarding border closures or travel restrictions, air travel accessibility, or health & safety protocols.

*Sample price is per adult, based on a 7-night stay on double occupancy in a Superior category room at Club Med Cancún, Mexico, for a departure on December 12, 2020 from Calgary airport, flights and transfers to/from the resort included. Guests must book a 1-night stay to qualify. Valid for new individual bookings only for select travel dates with check-out on or before July 2, 2021 and must be booked by November 20, 2020. Subject to capacity control and may increase at any time. 
Free checked luggage: One luggage per person is free, when flights are purchased with Club Med for Air Canada, Westjet and Air Transat to the Club Med destinations in Mexico, the Caribbean and Florida. Must respect the airline company’s luggage policy. This offer is not valid for Westjet flights to Fort Lauderdale.
Kids under 4 Stay Free: Children aged under 4 years stay for free at our family destinations (exclusion for Holiday weeks: children 3 years stay at 50% of the adult price). Children aged 4-11 years stay at 50% off adult price at select family resorts. Children aged 12-15 years stay at 20% off adult price at select family resorts. For flights that are booked through Club Med, tickets for children must be paid for by the client. Children who are eligible to stay for free must be lodged in the same room as the adults who are paying for their stay, or in a connecting room. Blackout dates apply. Costs associated with Baby & Petit Club Med are at full day rate during entire stay booked.
General Conditions: Blackout dates apply, including holidays and other dates. Offer requires a 1-night minimum stay (7-night minimum for Columbus Isle). Available at select resorts. Offer is subject to capacity control and may increase or be withdrawn at any time. For Turkoise all guests must be 18 years old and older. For Columbus Isle, all guests must be 2 years old and older. Prices include the GST and PST. Club Med is not responsible for errors or omissions. Club Med Membership fees of $60 per adult and $30 per child are additional. Void where prohibited or restricted by law. Québec permit.

*Sample discount is based on double occupancy in a Superior category room on select weeks at Punta Cana, Dominican Republic; Cancun, Mexico; Sandpiper Bay, Florida, USA; Turkoise, Turks and Caicos; Michès Playa Esmeralda, Dominican Republic; Caravelle, Guadeloupe; and Buccaneer’s Creek, Martinique. Discounts vary depending on the length of the stay. A minimum of 3 nights is required. Discounts on other dates, room categories and/or at other resorts vary. Does not apply on airfare. Valid for new individual bookings only for Christmas & New Year’s Eve weeks: check-in starting December 19, 2020 through check-out by January 2, 2021. Must be booked between November 4, 2020 and December 31, 2020. General Terms and Conditions: Club Med membership fees of $60 per adult and $30 per child are additional. Other restrictions apply including brochure terms and cancellation/change fees. Not responsible for errors or omissions. Void where prohibited or restricted by law. CST#: 2020955-50.

^Valid for new individual land-only bookings booked on or after May 18th 2020, and based on value as written on the sales contract.. Claims can be done up to 15 days before departure. Only one claim per file. Must concern a stay identical in all criteria to the original reservation, including: same Club Med resort, same check-in and check-out dates, same category of room, same number and type of guests (adults and children of the same age), same currency, same payment terms and same cancellation policy. Lower price quoted must be final, including any fees, taxes, or administration fees applied. Airfare, membership fees and extras are not covered by this guarantee. Guarantee does not apply to the following: group bookings, last minute deals, flash sales, privately contracted rates, rates only accessible by user and password or with promotional code, travel agent rates, referral reward rates, or friends and family rates. Guarantee refers to the total price of the stay and cannot refer to a partial price of any or all of the days it comprises. Future Travel Certificates must be used for travel completed within one year of the original date of travel and may be subject to restrictions. Club Med may withdraw this offer at any time and is not responsible for errors or omissions. Void where prohibited or restricted by law. ​

To see the full Club Med Terms & Conditions, click here

*at extra cost