Cancún Mexico

Took my kids down to Club Med Cancun, we had so much fun. Great food and very engaged staff. Big shout out especially to Max with the Sports Team for especially taking great care of my activity schedule.

This resort was absolutely incredible! Not only was our room beautiful, but the food was delicious, and as we were there at the beginning of the summer, it was quiet and incredibly relaxing. My friend and I had the opportunity to swim with whale sharks on an excursion, and if you are debating whether to do it, I wholeheartedly recommend it! It was an amazing once-in-a-lifetime experience, and we still can't believe we got to do it!

Though the excursions and resort are incredible, the biggest standout at a Club Med resort is always the staff. The staff is what creates the comfort of being at the club and keeps the energy high and positive.

One such incredible staff member was Alfredo. Alfredo works at the Estancia and was incredibly kind and welcoming, to the point that we returned there for lunch almost every day! Another waiter who went above and beyond was Jose at Taco Arte, always making sure we were comfortable and cared for.

Some incredible staff we met and interacted with around the resort included Despina, Chrislove, Alonso, Sammy at the boutique, Nelson, Pierre, and many more. These people were kind and welcoming, always including us and saying hi. This enhanced the atmosphere, truly enriching the experience as a whole.

Maxx and Italia were some of the first staff members we met. They pushed us to try new activities and even got us to compete in a sailing regatta, something we did not think we would do! We also participated in the Circus, learning to perform the trapeze. Margot made us feel very comfortable and safe, even though I was scared to try!

I was in Cancun to play music for Club Med, and I need to mention one of the staff members who usually stays behind the scenes. Ricardo works on the sound team, and I can confidently say that I have never had a better sound tech working with me. He is incredibly knowledgeable and made sure I sounded my best every single night. They work so incredibly hard, and I wanted to recognize the time and effort Ricardo and the entire team put into ensuring the shows run smoothly.

Because I was playing music, I had the chance to meet some of the incredible staff at Jade. Jade is beautiful and relaxing, a wonderful environment for a great vacation. Staff like Jose Luis and Erik made us feel welcome and were so kind, encouraging me and giving me feedback when needed.

Because I played music, I also got to meet Xabi. Xabi is in charge of all the performances, and he does an incredible job of ensuring they are well organized and entertaining for all guests. His energy during the dancing is also infectious, encouraging everyone to join in.

Though the resort was beautiful, clean, and set on the clearest, most beautiful waters, the value of Club Med resorts as a whole has always been the staff. I believe it is incredibly important to recognize the people who make these experiences better. Though I've listed a few, the entire team is incredible and should be very proud of the environment they've built.

Thank you again!

We were there at the end of June to early July for two weeks. We moved to Acquamarina on day 2, paying an extra fee. The upgrade was worth it, and the view of the ocean was memorable (with coconut trees and others). The staff was very helpful and nice (thanks). The facility looked somewhat dated, but unlike the atomic bunkers made entirely of concrete at the nearby resorts, it was immersed in nature, which is something I found very charming. Being next to a national park helps as well. Although Club Med is currently building its own atomic bunker :) With a lot of persuasion, my kids joined the teens club in week #2, made new friends immediately, learned new sports, and hung out (danced, etc.). They loved the experience. It was a needed break from their cellphones/internet, and a chance for them to learn to socialize (thanks, GO Sender. Ivan and colleagues) . We got great weather (no rain, no storm, only the expected tropical sun) during our stay. The main beach was nearly free of sargassum, except for the southern end near the diving center. Luckily, we left before the main bloom arrived. The food was varied, but repeating on week #2. We were there on June 26 (Quebec Day), July 1 (Canada Day), and July 4 (US Independence Day), hence we had to endure 3 days of hometown foods (cheeseburgers, anyone?). Overall, it was an excellent experience.

Fantastic stay as usual - resort much quieter than usual due to renovations which to be honest meant no waiting for any activities and to be honest hardly noticable. New Chef de village Theo was wxcellent - alward around and took time to get involved in the activities and spend time with the GM’s. Staff friendly as always and food was usual high quality.