Quebec Charlevoix Canada

My husband, two toddlers, and I had a great experience at Club Med Charlevoix during the summer season. This review is specifically for families with little kids considering Charlevoix for a family vacation.

We stayed in an Exclusive Collection family suite on the top floor of the main building, which was quiet (no external noise, there is some room-to-room noise within the suite) and spacious enough to spread out our kids, who have different bedtimes. The non-EC rooms have a baby feeding room accessible 24/7 to people staying in those areas. We did not have access to that in EC, which would have been a bigger deal if our kids were still bottle feeding or if I had been pumping.

Family experience:
-Our baby liked her bubble baths in the giant tub outfitted with bath seat.
-Very much appreciated the toddler potty left in our room and small kid toilets/sinks in the family bathrooms throughout the resort.
-Main dining hall had pouches, jarred baby food, toddler proof plates and utensils, high chairs with and without trays, and a milk fridge with multiple options. Our kids are currently voracious eaters without dietary restrictions, but I noted that foods like pancakes, yogurt, pizza (genuinely good, handmade pizza!), hamburgers, rice, plainly prepared meat, and plain pasta were always on offer. There were always gluten free and vegan meals and desserts (my husband is lactose intolerant, he thought these were really good), and every dish was labeled for common allergens.
-Our daughters were in the Baby and Petite Clubs on multiple days. They had a good time, liked the staff (thank you Lilou, Kililane, Maelie and Lea!), napped well, and ate well in their care. We saw the Petite Club one day when no other kids had yet arrived, it's a beautiful space.
-Staff throughout the resort and the Le Massif guides/operators we encountered were great with small children. We took our 2yo up the mountain on the chairlift because the cable car was unexpectedly out of service. We did not have a baby carrier with us but the lift operator at the bottom had one on hand.
-My 2yo LOVED the circus lessons and the wading pool with a few splash pad elements.

Probably my only parent gripe—and this wouldn’t be an issue for families whose kids know how to sleep in—is that there is no breakfast available before 7AM and we were not able to get a high chair for our room. So we just fed the 1yo her first course in the bathtub and then hosed her off in time for breakfast.

We loved this for the last 4 nights of our 10 day family vacation. Our kids loved the kids club, and the view and ambiance is beautiful and relaxing. There’s just not a ton of activities to fill your time as an adult unless you are going to take several exercise classes each day. We had two days of rain so we were stuck inside and there’s no ping pong or pool tables, or anything like that to kill some time. I highly recommend it for a relaxing few days. We will absolutely come back for that! But more than a few days would get boring. Our kids loved the kids club though and would have stayed all summer if we could have!

This was our first ever trip to a Club Med- June 12-15. We splurged on the Exclusive collection and were not disappointed! As slightly overweight, out of shape, anglophone 50-somethings, we weren’t sure whether Club Med Quebec Charlevoix would be a good fit for us. But we were greeted warmy by Marion, who ably explained (in English) all our Exclusive perks and showed us to our room. In the Exclusive lounge we enjoyed Willyam’s cheerful, friendly (but not intrusive) manner, his impeccable English, delicious cocktails, and embodiment of the Club Med spirit - his obvious love for his job helped make our time on the 8th floor delightful! Everywhere the food was absolutely delicious, healthy & fresh, with great variety. The evening shows were fun and featured the GOs dancing, lip syncing, and even on trapeze! Benjamin & Denise and the other GOs on the 8th floor were helpful and courteous, and we thoroughly enjoyed our first Club Med experience. We plan to return soon!

One of the highlights of our visit was Nate and Alexander behind the bar. They brought such a great energy to the atmosphere and genuinely looked like they enjoyed what they were doing, which made the experience even more enjoyable for everyone around them. Despite being busy, they were always friendly, attentive, and professional. The drinks were excellent from start to finish, and their positive attitude made the bar a fun place to spend time.

Roxanne, Edward, and Xavier were so great! Atomosphere was awesome and the drinks were really nice. I loved the hills, was great for a bike ride. Challenging! But rewarding. I loved this place! Stoked to come back soon. Great room! So comfy.